Relief services in cases of crisis outside our consultation hours
Sometimes a contact to the student crisis helpline of the Protestant Student Association (ESG) in Hamburg can help to resolve or bridge a difficult situation. The student crisis helpline is available each day from 20:00 hrs to 24:00 hrs at the phone number +49 40 411 70 411.
Another contact point is the university pastor Gisela Groß-Ikkache:
- Ms. Groß-Ikkache
Hamburg university pastor and counselor
+49 40 41170417
The crisis helpline "Telefonseelsorge" offers counseling around the clock, throughout Germany, anonymously and free of charge by phone, e-mail or chat:
- Crisis Helpline "Telefonseelsorge"
+49 800 1110111 or +49 800 1110222
Health care in cases of psychiatric crisis is generally the responsibility of local resident doctors ("niedergelassene Ärzte"). If these are not available, you may instead refer to the public socio-psychiatric services ("Sozialpsychiatrischer Dienst") of the local health authorities ("Gesundheitsamt") or to the psychiatric walk-in clinic ("Psychiatrische Ambulanz") of the local hospitals or to a psychosocial counseling service ("Psychosoziale Beratungsstelle"). The relevant contact details are available in the Therapy Directory of the Hamburg Ministry of Health and Social Affairs:
Information on relief services in mental stress situations is also available on the web portal
Help for persons with suicidal tendencies and their relatives is available in the
The medical emergency service ("Ärztlicher Notfalldienst") in Hamburg is available at the phone number +49 40 22 80 22.
These relief services are open to everyone, irrespective of nationality, culture, ideology or religion.